Read Our Policies

DELIVERY: UPON REQUEST OF DELIVERY DUSTINS WOOD SHOP L.L.C. WILL DELIVER
TO ADDRESS ONLY. ANY ACTION WHEREBY A MEMBER OF BUSINESS WILLFULLY
HELPS MOVE ITEM INTO DWELLING IS ACTING ON GOOD FAITH AND IS NOT LIABLE
FOR ANY DAMAGES. ANY DISCREPANCY OF PRODUCT SHALL BE ADDRESSED AT
POINT OF DELIVERY. DUSTINS WOOD SHOP RELINQUISHES RESPONSIBILITY THERE
AFTER.
INSTALLATION: DUSTINS WOOD SHOP L.L.C. IS NOT TO BE HELD LIABLE FOR
DAMAGES ON AGREED INSTALL. ALL ITEMS FOR INSTALLATION ARE BASED ON
STANDARD HOME GUIDE SIZING. HOMEOWNER WILL NOT BE REFUNDED IF HE/SHE
HAS NOT SPECIFIED BUILDING MATERIAL THAT MAY INHERENTLY AFFECT THE
INSTALLED PRODUCT FUNCTIONALITY.
SHIPPING: VARIES PER ITEM, IN THE EVENT OF DAMAGES AND OR PREAUTHORIZED
RETURNS. BUYER ASSUMES RESPONSIBILITY FOR ALL SHIPPING CHARGES. FREIGHT
SHIPPING WILL BE SETUP BY BUYER.
CANCELLATION: THERE WILL BE NO REFUND IF CUSTOMER CANCELS AS ALL
PAYMENTS ARE FINAL. WHEN PRODUCT IS FINISHED CUSTOMER IS REQUIRED TO PAY.
No deposit will be returned.
DESIGN ACCURACY: DUSTINS WOOD SHOP L.L.C. RESERVES THE RIGHT FOR
MEASUREMENT ACCURACY +/- 5CM OF SPECIFIED INVOICED DIMENSIONS & TO ALTER
PRODUCT DESIGN TO IMPROVE STRUCTURAL STABILITY OR FOR ANY UNFORESEEN
ISSUES. GREAT CONSIDERATION HAS GONE INTO OUR TABLE DESIGNS TO REDUCE
THE AFFECTS OF WARPING, REAL WOOD PRODUCTS ARE HYGROSCOPIC IN NATURE;
THEY WILL READILY ABSORB AND EXPEL MOISTURE FROM THE ATMOSPHERE.
AMBIENT CHANGES IN TEMPERATURE AND HUMIDITY CAN CAUSE EXPANSION OR
CONTRACTION IN WOOD PRODUCTS. THESE DIMENSIONAL CHANGES MAY RESULT IN
CRACKING, SPLINTERING, AND OR WARPING; ALL OF WHICH ARE CONSIDERED AN
INTRINSIC RISK OF WOOD PRODUCTS AND ARE NOT CLAIMABLE DEFECTS. DUSTINS
WOOD SHOP L.L.C. REQUIRES ALL CLIENTS TO MAINTAIN A CONSTANT 40% INTERIOR
HUMIDITY LEVEL TO AVOID DEFORMATION OF PRODUCTS. DUSTINS WOOD SHOP
L.L.C. IS NOT LIABLE FOR ANY DEFORMATIONS WHILE IN THE CLIENTS POSSESSION.
STAINING: DUSTINS WOOD SHOP L.L.C. IS NOT LIABLE FOR SHADE AND OR COLOR
VARIANCES. ALL STAINS ARE PROVIDED BY “OLD MASTER” OR GENERAL FINISHES.”
ADDITIONALLY "ACID WASHING" IS NOT SPECIFIED TO ANY SHADING OR COLOR AND
CAN VARY DRAMATICALLY FROM WOOD SPECIES. COLOR DEVIATION OF ANY FORM IS
NOT A CLAIMABLE DEFECT. ALL CUSTOM STAINS SHALL PROVIDE STAIN NUMBER IN
ADVANCE TO ORDERING.
TABLE SPOTTING: ONCE ITEM IS IN CLIENT POSSESSION. DUSTINS WOOD SHOP L.L.C.
IS NOT LIABLE FOR ANY SPOTTING OR STAINING THAT MAY OCCOUR AS A

SIDE-AFFECT FROM UV STAINING, SUN FADE, CHEMICAL CLEANING, OR ANY OTHER
ADVERSE EXTERNAL FACTORS. ALL TABLES SOLD WITHOUT LIFETIME WARRANTY
CERTIFICATE ARE SOLD AS IS & ALL SALES ARE FINAL.
BY PAYING YOU AGREE TO ALL THE AGREEMENTS LISTED ABOVE.